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Simple & Transparent

Cookie Policy

A friendly guide to the tiny files that make our platform work. No PHI stored, full control in your hands.

Last updated: December 2025

Cookie Policy at a Glance

The key facts about how we use cookies on TheraFocus

Zero
PHI in Cookies
3
Cookie Types
You
Control Settings
DNT
Signals Respected

The Most Important Thing to Know

We never store client notes, health information, or any Protected Health Information in cookies. Your clinical data lives in our secure, encrypted database. Cookies only handle simple things like keeping you logged in.

What Are Cookies, Really?

Think of them like name tags at a conference

Cookies are small text files that websites store on your device. When you return to TheraFocus, the cookie says "Hey, this is the same person who was here before," so we do not make you log in again or forget your preferences.

Without cookies, every page you visit would feel like your first visit. You would need to log in repeatedly, and we would never remember that you prefer dark mode or a weekly calendar view.

What Cookies Are NOT

Cookies store your client notes
PHI is never stored in cookies. Ever.
Cookies can spy on you
They only store simple preferences and session data.
All cookies are bad
Essential cookies are needed for basic functionality.
Cookies track you everywhere
Our cookies only work on TheraFocus.
Three Categories

Types of Cookies We Use

We organize our cookies into three categories based on what they do

Essential

Required

Required for the platform to work. Keep you logged in and protect your session.

auth0.is.authenticatedSession
tf_session24 hours
tf_csrfSession
tf_consent1 year

Preferences

Optional

Remember your settings so you do not have to set them every time.

tf_theme1 year
tf_timezone1 year
tf_calendar_view30 days
tf_sidebar_collapsed30 days

Analytics

Optional

Help us understand how people use our platform so we can make it better.

_ga2 years
_ga_*2 years
_gid24 hours
_gat1 minute

Third-Party Services

Some cookies on our platform come from services we use to provide and improve TheraFocus. Each has been vetted for security and compliance.

Auth0Essential

Login system - manages your authentication session securely

Google AnalyticsAnalytics

Helps us understand platform usage (IP addresses anonymized)

StripeEssential

Payment processor - fraud prevention and secure payments

You Are in Control

Multiple ways to manage your cookie preferences

Through TheraFocus

The easiest way: click "Cookie Settings" in the footer of our website. You will see a panel where you can turn different cookie categories on or off. Your choices are saved and respected immediately.

Open Cookie Settings

Through Your Browser

All modern browsers let you control cookies. Look for Privacy or Cookie settings in your browser preferences for even more control over all websites you visit.

Chrome: Settings → Privacy & Security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Settings → Privacy & Security → Cookies
Edge: Settings → Privacy & Security → Cookies

What Happens If You Disable Cookies

Essential Disabled

You cannot log in or use the platform. These are truly required.

Preferences Disabled

Platform works, but settings are not remembered between visits.

Analytics Disabled

No impact on your experience. We just cannot see usage patterns.

Common Questions

Cookie Questions Answered

Everything you need to know about how we use cookies

Questions About Cookies?

Cookies can be confusing. If you have questions about how we use them, we are happy to explain in plain English.

TheraFocus Privacy Team

Email: privacy@therafocus.com

General support: support@therafocus.com