Terms of Service
We believe legal documents should not be mysterious. Here is what you need to know, written in plain language.
The Key Points
A 2-minute overview of what matters most
You Own Your Data
All client records and content you create belong to you. We just host it securely.
We Protect Your Data
HIPAA compliant, encrypted, backed up daily. We take security seriously.
Clear Pricing
Monthly or annual billing. Cancel anytime. 30 days to export after cancellation.
Professional Use Only
For licensed healthcare providers and their authorized staff members.
What We Commit to You
- Provide a reliable, secure platform for your practice
- Protect your data with HIPAA-compliant security measures
- Be transparent about pricing, changes, and policies
- Respect your ownership of your data and content
- Provide support when you need help
Who Can Use TheraFocus
TheraFocus is designed for healthcare professionals. This is not consumer software. It is a professional tool for running your therapy practice.
Your Account
When you create an account, you agree to these responsibilities. Think of it like your office key - you would not leave it lying around.
- Provide accurate information (we verify credentials)
- Keep your login credentials secure and confidential
- Not share your account with unauthorized people
- Tell us immediately if you suspect unauthorized access
- Take responsibility for all activity under your account
What You Can Do
We give you a license to use TheraFocus for your internal business purposes. Basically, use it to run your practice. That is what it is for.
Manage your therapy practice operations
Schedule appointments and manage calendars
Create and maintain client records
Generate clinical documentation and notes
Process billing and insurance claims
Communicate securely with clients and team
What You Should Not Do
Common sense rules that keep everyone safe. If someone in your practice violates these rules, their access may be suspended.
Prohibited Actions
Your Data & Content
Everything you create belongs to you. We are just storing it and making it accessible.
You Own It
Everything you create in TheraFocus (client records, session notes, documents) belongs to you. You can export your data whenever you want.
What We Can Do
By using the platform, you give us permission to host, store, back up, and display your content to provide our services. That is it. We will not sell it or share it without your permission.
HIPAA Protection
When you handle client health information, we act as your Business Associate under HIPAA. We are legally obligated to protect that information.
Payment & Billing
- Billing cycle: Choose monthly or annual when you sign up
- Payment: Fees charged in advance at start of each period
- Price changes: At least 30 days notice before any increases
- Refunds: Handled on a case-by-case basis
Important Disclaimers
TheraFocus is practice management software, not medical advice.
All clinical decisions are your responsibility as the treating provider. We do not diagnose, treat, or recommend treatment for any condition.
The platform is provided "as is." While we work hard to ensure reliability, we cannot guarantee the platform will always work perfectly or be available 100% of the time.
Limitation of Liability
If something goes wrong, our liability is limited to the amount you paid us in the 12 months before the issue arose. We are not responsible for indirect damages like lost profits or business opportunities. This is standard legal protection that allows us to offer the service at reasonable prices.
Cancellation & Changes
Cancellation & Termination
After termination: You have 30 days to export your data. After that, we delete your information from our active systems.
Changes to These Terms
We may update these terms as our service evolves. For material changes:
Continued use after changes take effect means you accept the new terms.
Disputes
If we have a disagreement, we prefer to resolve it through conversation first. If that does not work, disputes are resolved through binding arbitration under American Arbitration Association rules. These terms are governed by Delaware law.
Frequently Asked Questions
Common questions about our terms
Questions About Our Terms?
Legal documents should not be mysterious. If you have questions about these terms, we are happy to clarify.
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