Get started

All featuresSecure messaging

Messages that stay private.

Clients message their therapist or your front desk from the portal. Notices say only that there’s a new message.

Get startedTalk to a person
  • 14-day free trial
  • No card to start
Two men walking and talking on a boardwalk beside a lake
MessagesSample

Could we move Thursday to the afternoon?

Of course. Thursday at 3:30 is yours.

Perfect, thank you.

Sound familiar?

Private conversations, kept private.

  • Client emails mix with everything else in your inbox.
    Messages live in the portal, with the client.
  • A notice on a lock screen can say too much.
    Notices say only “you have a new message”.
  • Files arrive by email and end up everywhere.
    One file per message, opened through short-lived links.
  • The front desk can’t tell who should answer.
    Hand a thread to the right colleague.

How it works

What TheraFocus does for you.

An envelope and a handwritten card on a blush tabletop beside dried flowers
For clients

Write from the portal.

Clients message their therapist or the front desk from their portal, and see when a message has been read.

  • Message the therapist or the front desk
  • Read receipts both ways
  • Attach a PDF, image or Word file
  • Notices with no details
Two men walking and talking through a sunlit courtyard
For your team

The right person answers.

Coordinators see every thread and can hand one to a colleague. Every file download is logged.

  • Coordinators see every thread
  • Hand a thread to a colleague
  • Files open through links that expire in minutes
  • Every file download is logged

A closer look

Every conversation, in one inbox.

Who wrote, who’s answering and what’s still open.

Sample data

How it goes

Written, noticed, answered.

  1. Any time

    A client writes

    From the portal, to the therapist or the front desk.

  2. Right away

    A quiet notice

    The notice says only that there’s a new message.

  3. Same day

    The right person replies

    Coordinators hand threads to the right colleague.

Questions

Good questions, plain answers.

See all questions
What do message notices say?

Only that there’s a new message. No names and no details.

Can clients send files?

Yes. One PDF, image or Word file per message, up to 10 MB.

Who can read a thread?

The people in the conversation, plus the coordinators and admins who look after messages.

Everything in one place

Switching from SimplePractice, TherapyNotes or Jane? We help you bring your clients over.

A Joshua tree and desert boulders in the warm afterglow of sunset

Make room for better days.

Start free, bring your clients over, and see your first calm week.

Get startedTalk to a person